Privacy Policy

This Privacy Policy applies to all users who visit and shop on the official website of BRAMBLETREK. This policy complies with the UK General Data Protection Regulation (UK GDPR) and local British e-commerce consumer protection laws, aiming to clearly explain how we collect, use, store and protect your personal information.

1. Information We Collect

We only collect personal information that you actively and voluntarily provide during browsing and ordering, including your name, contact phone number, delivery address, email address and order payment related confirmation information. In addition, we will automatically collect anonymous browsing data such as user device type, browser access records and page viewing duration to optimize website operation and user shopping experience, which cannot be used to identify individual user identity.

2. How We Use Your Information

Your personal data is mainly used to complete order processing, product delivery, after-sales service follow-up, order information notification and customer problem response. With your explicit consent, we may occasionally send new product updates, preferential activity notifications and product use tips via email. You can unsubscribe from marketing emails at any time with one click.

3. Information Protection and Sharing

BRAMBLETREK attaches great importance to user privacy protection. We will never sell, rent or disclose your personal private information to any third-party commercial institutions without your authorization. We only share necessary order information with trusted third-party service providers such as logistics carriers and payment platforms required for order completion, and all cooperative institutions strictly abide by UK data protection regulations.

4. Your Legal Rights

You have the right to query, correct and apply for deletion of your personal data stored on our website. If you have any doubts or demands about privacy protection, please contact our official email for consultation and processing.